BBVA Secure Mail
Chat with your Adviser and sign all types of contracts without having to go to the bank.
Sign contracts easily
No need for additional codes
- Your manager will send you the documentation.
- You open it by entering an SMS code.
- If you agree, you only need to confirm with your usual Access PIN.
Asynchronous approval
For when more than one holder is involved
- Option of giving approval at different times.
- On different channels (BBVA.pt, BBVA Mobile app, or branch).
- In different places around the world!
Easy to view and archive
Everything is clearly organized.
- Documentation aggregated by categories with date and status information.
- Simple method for archiving documentation.
- Summary of the operation without having to open the documents.
Chat with your BBVA Adviser
Using the Chat feature, you can send messages directly to your Advisor.
- Exchange information.
- Share documents*.
- The chat history is always available in the conversation itself.
Available in your personal area at BBVA.pt or on the BBVA Mobile app.
* Only on BBVA.pt
Find out everything there is to know about the BBVA Mobile app BBVA.pt home banking.
Contact us
BBVA Helpline
Your bank always on hand
+351 21 391 14 16
(calls to
national landline)
BBVA Customer Support
For those who prefer email
apoio.clientes@bbva.com
Your question will be promptly answered or forwarded.
BBVA Replies
Via the form
BBVA Replies will answer you
For those who prefer not to send an email.
