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    BBVA.pt

    Your banking operations conveniently, quickly, and securely, anytime and anywhere.
    Cell phone certification

    Since September 2019, under PSD2, it is mandatory to periodically perform Strong Authentication of customers when accessing digital channels and also when validating most operations. For this, it is essential that you have your cell phone certified with BBVA to be able to access the BBVA Mobile app and BBVA.pt home banking.

    What is the PSD2?

    Using BBVA Digital Channels is simple, fast, and secure

    Authenticate your cell phone with your Advisor and get your Digital Channel PIN.
    Activate and create your personal and non-transferable Access PIN on BBVA.pt.

    Start using BBVA.pt and the BBVA Mobile app now with total security.

    Learn more about the precautions you should take when using digital channels.
    Talk to us for more information

    Advantages of BBVA.pt

    See all the available features when you log in to your BBVA Customer Area on BBVA.pt and conduct your banking operations conveniently, quickly, and securely, anytime and anywhere.
    • Free membership.
    • Available 24 hours a day, 365 days a year.
    • Preferential Conditions for conducting your daily banking operations.
    • Fee exemption for SEPA + credit transfers and check orders (books of up to 10 checks), for having direct deposit of your Salary or Pension of more than €1,500 at BBVA.
    • Free instant access to the Digital Correspondence service.
    • All product positions available in the Global Position.
    • Temporarily block and unblock Credit Card features.
    • Check your Credit Card PIN whenever you need.
    • Option of completing your operations through Secure Mail using your digital signature.

    But the best way to discover the advantages of the personal area at BBVA.pt is to try them out.

    Digital mail

    Online access to all correspondence we send you.
    • You can access all information the day after it is issued.
    • Whenever you want, you can print your documents or archive them for later reference.
    • Guarantee that your mail will be archived for 5 years after the issue date.
    • Easily find what you're looking for.

    Personal area

    Consult and update your details.
    • Update Personal and Security details.
    • List of contacts and frequent recipients of your transactions and notifications.
    • Digital Correspondence.
    • Permissions and Privacy Policy.
    • Connected external entities.

    Your advisor

    All your Advisor's contacts with just a click.
    • Name and physical address.
    • Telephone and cell phone.
    • Email address.
    • Direct link to the Secure Mail chat.

    BBVA Net and Cards Helpline

    In the event of loss/theft of your Card, contact us via the BBVA Net e Cartões Helpline 800 208 208 free of charge (+351 213 911 411 from abroad - national landline call), 24 hours a day, 7 days a week, or speak with your account manager.
    More info

    BBVA Digital Channels

    • BBVA Mobile app

      Managing your financial life wherever you are, with the same passwords as on BBVA.pt.

    • Secure Mail

      Chat with your Adviser and sign all types of contracts without having to go to the bank.

    Contact us

    BBVA Helpline

    Your bank always on hand

    +351 21 391 14 16

    (calls to
    national landline)

    More on the BBVA Helpline
    BBVA Customer Support

    For those who prefer email

    apoio.clientes@bbva.com

    Your question will be promptly answered or forwarded.

    Contact us via email

    BBVA Replies

    Via the form

    BBVA Replies will answer you

    For those who prefer not to send an email.

    Fill out the form

    Branch network

    Visit us in person

    BBVA Branches

    Find your nearest BBVA branch.

    BBVA Branch Network