Cookie configuration panel

This is the advanced settings for our own and third-party cookies. Here you can change the parameters that will directly affect your browsing experience on this website.

Analytics cookies

They allow the number of visits and site activity to be measured anonymously. These cookies allow us to constantly improve your browsing experience.

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List of analytics cookies
NAME	OWNER	DURATION	PURPOSE
NAME AMCV_***	OWNER Adobe Analytics	DURATION 2 years	PURPOSE Unique visitor ID used in Marketing Cloud solutions.
NAME AMCVS_***	OWNER Adobe Analytics	DURATION Session	PURPOSE Login indicator used in Marketing Cloud solutions.
NAME aocs	OWNER Adobe Analytics	DURATION Session	PURPOSE Stores the first values collected at the beginning of a process.
NAME demdex	OWNER Adobe Analytics	DURATION 180 days	PURPOSE Creates and stores unique and persistent identifiers of the user.
NAME dpm	OWNER Adobe Analytics	DURATION 180 days	PURPOSE Creates and stores unique and persistent identifiers of the user.
NAME gpv_URL	OWNER Adobe Analytics	DURATION Session	PURPOSE Captures the value of a given variable on the next visit to the page.
NAME gpv_level1	OWNER Adobe Analytics	DURATION Session	PURPOSE Stores the DataLayer level1 (main category) of the page (e.g. financing).
NAME gpv_pageIntent	OWNER Adobe Analytics	DURATION Session	PURPOSE Stores the pageIntent (purpose) of the page (home, sub-home, services, information, product catalog).
NAME gpv_pageName	OWNER Adobe Analytics	DURATION Session	PURPOSE Stores the pageName of the page (e.g. desktop > public > individuals > accounts > salary direct deposit).
NAME s_cc	OWNER Adobe Analytics	DURATION Session	PURPOSE Checks and records whether cookies are active.
NAME s_fid	OWNER Adobe Analytics	DURATION 2 years	PURPOSE Determines whether it is a single user.
NAME s_hc	OWNER Adobe Analytics	DURATION Session	PURPOSE Cookie used by Adobe for analytical purposes.
NAME s_ht	OWNER Adobe Analytics	DURATION Session	PURPOSE Cookie used by Adobe for analytical purposes.
NAME s_nr	OWNER Adobe Analytics	DURATION 2 years	PURPOSE Determines the number of visits by the user.
NAME s_ppv	OWNER Adobe Analytics	DURATION Persistent	PURPOSE Determines the percentage of a page a user views.
NAME s_sq	OWNER Adobe Analytics	DURATION Session	PURPOSE ClickMap/ActivityMap functionalities (ranking of link usage).
NAME s_tp	OWNER Adobe Analytics	DURATION Session	PURPOSE Cookie used by Adobe for analytical purposes.
NAME s_vi	OWNER Adobe Analytics	DURATION 2 years	PURPOSE Determines whether it is a single user.
NAME s_visit	OWNER Adobe Analytics	DURATION Session	PURPOSE Cookie used by Adobe to know when a session has begun.
NAME sessionId	OWNER Adobe Analytics	DURATION Session	PURPOSE Launch internal cookie used to identify the user.
NAME SIDCC	OWNER Google	DURATION 1 year	PURPOSE Protects user data from unauthorized access.
NAME TTC	OWNER Adobe Analytics	DURATION Session	PURPOSE Stores the time elapsed between the App Page Visit and App Completed events.
NAME TTCL	OWNER Adobe Analytics	DURATION Session	PURPOSE Stores the time elapsed between the Login and App Completed events.
NAME YSC	OWNER YouTube	DURATION Session	PURPOSE Measures video plays made by users and records the events "like" and "share video".

Advertising Cookies

They allow the advertising we show you to be personalized and relevant to you. With these cookies you don't see ads that don't interest you.

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List of advertising cookies
NAME	OWNER	DURATION	PURPOSE
NAME __Secure-3PAPISID	OWNER Google/ YouTube	DURATION 2 years	PURPOSE Used to make ads more suited to the user's interests. Creates a profile of the interests of the website user.
NAME __Secure-3PSID	OWNER Google/ YouTube	DURATION 2 years	PURPOSE Used to make ads more suited to the user's interests. Creates a profile of the interests of the website user.
NAME __Secure-3PSIDCC	OWNER Google/ YouTube	DURATION 1 year	PURPOSE Used to make ads more suited to the user's interests. Creates a profile of the interests of the website user.
NAME APISID	OWNER Google	DURATION 2 years	PURPOSE Used by Google to display personalized ads on the Google site based on past searches. Links the user's activities to other devices where you are logged in with the same Google account.
NAME everest_g_v2	OWNER Adobe Analytics	DURATION 1 year	PURPOSE Records browser and user ID: created after clicking on an ad and used to track subsequent clicks.
NAME SAPISID	OWNER Google	DURATION 2 years	PURPOSE Allows Google to collect information for videos published on YouTube.
NAME SSID	OWNER Google	DURATION 2 years	PURPOSE Used by Google to display personalized ads on the Google site based on past searches. Synchronizes the information with the devices where the user is logged in.
NAME SSID	OWNER Google	DURATION 2 years	PURPOSE Allows Google to collect information for videos published on YouTube.

Personalization Cookies

These cookies are related to general features such as the browser you use.

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List of personalization cookies
NAME	OWNER	DURATION	PURPOSE
NAME header_segment	OWNER BBVA	DURATION 20 years	PURPOSE Stores the last segment visited by the user.
NAME mbox	OWNER Adobe Target	DURATION 90 days	PURPOSE Used by Adobe Target to test customization for user experience.
NAME NID	OWNER Google	DURATION 6 months	PURPOSE Used by Google; it contains a unique ID to register user preferences (e.g. language, number of results per page, etc.).

BBVA Branches

Update on the BBVA branch network (2 June 2025):

Sá da Bandeira branch, in operation from June 11th, at Rua Sá da Bandeira, 271, 4000-249 Porto, as a result of the relocation of the Aliados branch.

Your BBVA Consigo Norte Manager will be at Edifício Icon Douro - Travessa do Poeta 72, 2º andar, 4100-415 Porto, from June 16th, available as always from Monday to Friday, between 9am and 6pm.

Two new extensions to the Braga branch since June 2nd:

Guimarães, Rua Rómulo de Carvalho, 388, 4800-019 Guimarães
Viana do Castelo, Av. Rocha Páris, 92, salas 2 e 3, 4900-494 Viana do Castelo

The opening hours of the branch extensions are from 9:00 a.m. to 1:00 p.m. and from 2:00 p.m. to 5:00 p.m. It is not possible to make cash or check transactions, and there is no ATM.

Contact us

BBVA Helpline

Your bank always on hand

+351 21 391 14 16

(calls to
national landline)

BBVA Customer Support

For those who prefer email

apoio.clientes@bbva.com

Your question will be promptly answered or forwarded.

BBVA Replies

Via the form

BBVA Replies will answer you

For those who prefer not to send an email.

Branch network

Visit us in person

BBVA Branches

Find your nearest BBVA branch.

BBVA Branch Network

BBVA Mobile app

BBVA Branches

BBVA Helpline

BBVA Customer Support

BBVA Replies

Branch network