What is Phishing and Smishing?
Phishing is an email attack in which someone sends you an email impersonating an entity in an attempt to trick you into providing your passwords.
Smishing is similar but through SMS or WhatsApp: all you have to do is reply in order for them to access your data.
How do I avoid these attacks?
BBVA will never ask you for your bank details through any channel other than the BBVA Mobile website or app.
- Check if the subject or body has spelling mistakes and always look to see if the sender's email address contains bbva.com or bbva.pt.
- Keep in mind that a secure website always begins with https:// and be wary if the URL is misspelled or has strange symbols, e.g. www.bb-va.informac%o.com.
- Remember that if you have any doubts, before clicking on any link or downloading any file, it is best to contact your Adviser or the BBVA Net e Cartões Helpline on 800 208 208 (+351 21 391 14 11 from abroad).